Why Choose Us

Choosing the right heating and cooling company in Cedar Rapids means choosing a team that responds quickly, explains the issue clearly, and does the work right. Novak Heating & Cooling has served local homeowners and businesses since 1934, providing heating, cooling, indoor air quality, and commercial HVAC services backed by honest recommendations, fair pricing, skilled workmanship, and a long-standing commitment to customer comfort.

Serving Cedar Rapids Since 1934

Novak Heating & Air opened its doors in Cedar Rapids in 1934, founded by Godfrey Novak as a furnace service and installation company. From the start, the company was built on hard work, determination, integrity, and a strong commitment to customers, and those values continue to shape Novak today.

A Company That Has Grown Through Generations

That strong foundation carried through the generations. In 1968, Paul Novak, Godfrey’s son, took over the business and led it for many years, and in 1986, Randy Novak, Godfrey’s grandson, joined the company and later became owner, helping guide Novak with innovation, best practices, and a strong work ethic.

Today, Rob Wenzel serves as President & Owner after joining Novak in 2009 and mentoring under Randy until taking over the business in 2025, continuing the company’s long-standing focus on customer care, business integrity, and quality work.

HVAC Service Backed by Experience and Training

Novak Heating & Air brings decades of real-world experience, strong technical knowledge, and a customer-first mindset to every job, giving homeowners and businesses in Cedar Rapids confidence that their comfort is in capable hands.

Certified Technicians Who Know the Work

When your heating or cooling system needs attention, experience matters. Novak’s certified technicians are trained to evaluate problems carefully, explain solutions clearly, and complete the work with professionalism, so you can feel confident you are getting service that is thoughtful, reliable, and built around your needs.

What customers can expect:

• Certified technicians with hands-on HVAC knowledge
• Careful system evaluations, not rushed guesswork
• Clear recommendations and honest guidance
• Professional service from start to finish
• A strong focus on customer satisfaction

Residential and Commercial HVAC Knowledge

Novak supports both homeowners and businesses, which means customers benefit from a wider range of HVAC experience. From home comfort systems to larger commercial projects, the company brings practical knowledge across installation, maintenance, estimating, project design, and project management, helping customers get solutions that fit the space and the job.

This experience includes:

• Residential home comfort systems
• Commercial HVAC solutions
• System installation and replacement
• Routine service and maintenance
• Estimating, project design, and project management

Indoor Air Quality Solutions That Support Comfort

Comfort is not only about temperature. Novak also helps customers improve indoor air quality, giving homes and businesses added support for cleaner, healthier, and more comfortable indoor environments throughout the year.

Honest Recommendations and Clear Pricing

A good HVAC experience starts with clear answers and honest guidance. Novak Heating & Air believes customers should understand what their system needs, what the work involves, and what it will cost before any repair moves forward, which helps build trust from the very beginning.

Firm Cost Breakdowns Before Repair Work Begins

Unexpected HVAC problems can be stressful, especially when you are unsure what comes next. Novak helps make that process easier by providing firm cost breakdowns before repair work begins, so customers have a clearer picture of the issue, the recommended solution, and the cost involved.

That approach gives customers more confidence because it supports:

• Fewer surprises during the service visit
• Clear communication before work starts
• Better understanding of repair needs
• Honest recommendations based on the system condition

Solutions That Fit Your Space and Budget

Not every home or business needs the same HVAC solution. Novak works with customers to recommend energy-efficient systems and service options that fit the property, support comfort goals, and make sense for the budget, helping people choose a solution they can feel good about long after the job is done.

Customers benefit from recommendations that focus on:

• The size and needs of the space
• Comfort and energy efficiency
• Practical long-term value
• Solutions that match the customer’s budget

Help When You Need It Most

HVAC problems do not always happen at a convenient time. When your system stops working during extreme weather, you need a company that can respond quickly, communicate clearly, and help restore comfort without adding more stress to the situation.

24-Hour Emergency HVAC Service

We offer 24-hour emergency service, giving homeowners and businesses in Cedar Rapids access to help when urgent heating and cooling problems cannot wait until the next business day. That around-the-clock availability gives customers peace of mind, especially when comfort, safety, or business operations are on the line.

Fast Response With Real Solutions

Fast service matters, but so does getting the problem handled the right way. We combine responsive service with practical HVAC experience, helping customers move from uncertainty to a clear solution with honest guidance and work that supports long-term comfort.

A Carrier Dealer With a Long Record of Recognition

Choosing an HVAC company means looking at more than the service list alone. Novak Heating & Air also brings long-standing manufacturer recognition to the table, giving customers added confidence that they are working with a company known for consistent standards, dependable service, and a strong reputation in the Cedar Rapids area.

The Only Carrier Factory Authorized Dealer in the Area

Novak states that it has been the only Carrier Factory Authorized Dealer in the Cedar Rapids area for more than 80 years. That distinction reflects a long record of trust, technical knowledge, and service quality, and it gives customers another reason to feel confident when choosing Novak for heating and cooling service.

• Long-term HVAC experience in the local market
• Trusted service backed by established standards
• Reliable support for heating and cooling needs
• A strong history of serving Cedar Rapids homeowners and businesses

Carrier President’s Award Recognition

Novak has also received the Carrier President’s Award, an achievement that adds another layer of credibility to the company’s long-standing service record. For customers, it signals that Novak is backed by more than local history alone, it is also recognized for the quality and consistency of the work it delivers.

A Local Team That Puts Customers First

Good service is not only about fixing heating and cooling problems. It is also about how customers are treated throughout the process, from the first call to the final recommendation. Our mission and customer feedback both point to the same strength: a team that values clear communication, professionalism, and doing what is right for the customer.

Clear Communication From Start to Finish

Customers want to know what is happening with their system, what the problem means, and what their options are before work begins. We focus on customer care, expert guidance, and transparent pricing helps make the service experience easier to understand and less stressful from beginning to end.

Respect for Your Time and Home

When a technician visits your home or business, professionalism matters. Novak’s reviews often highlight on-time arrival and a helpful, respectful service experience, which gives customers confidence that their time, space, and comfort are being taken seriously.

Focused on the Best Solution, Not Just the Quickest One

The fastest answer is not always the right one. Our approach is built around helping customers find the best solution for their space, comfort needs, and budget, whether that means a repair, maintenance, or a larger system recommendation.

Homeowners and businesses continue to choose Novak because the company offers something that is hard to replace: long-standing local trust backed by real HVAC experience. Since 1934, Novak has served Cedar Rapids with a focus on honest service, fair pricing, quality workmanship, and customer care, giving people confidence that their comfort is in the hands of a team that knows the work and stands behind it.

Customers also value the range of support we provide. From residential and commercial HVAC service to indoor air quality solutions, 24-hour emergency service, and worry-free maintenance, We give customers reliable help at every stage, whether they need a quick repair, long-term system care, or guidance on the right solution for their space.

When you need a trusted HVAC company in Cedar Rapids, Novak Heating & Cooling is ready to help. Whether you need repair, replacement, maintenance, emergency service, or indoor air quality support, Novak offers practical solutions backed by nearly a century of local experience. Call (319) 364-4626 today to schedule service and see why Cedar Rapids homeowners and businesses have continued to choose Novak since 1934.