Mt. Vernon, Iowa, homeowners understand the critical role heat pumps play in ensuring a comfortable living environment. These versatile units not only regulate temperature but also serve as an energy-efficient solution for both heating and cooling. 

However, when a heat pump malfunctions, it disrupts not just the comfort of your home but also your peace of mind. That’s where Novak Heating and Cooling steps in to make sure your needs are met and your residence returns to the cozy haven it once was.

If your system is on the fritz, call today to schedule your heat pump repair in Mt. Vernon, IA.

What to Do When Your Heat Pump Stops Working

When your heat pump stops working, it can be a source of significant discomfort, especially during extreme weather conditions. You can follow this guide to troubleshoot the problem before calling in the professionals:

  1. Check the Thermostat: Start with the simplest solution. Ensure your thermostat is set to the correct mode (heating or cooling) and that the temperature settings are appropriate. Sometimes, a simple adjustment or resetting of the thermostat can solve the issue.
  2. Inspect the Power Supply: Make sure your heat pump is receiving power. Check the main electrical panel for any tripped circuit breakers or blown fuses. Reset or replace them if necessary. 
  3. Examine Air Filters and Vents: Dirty air filters can restrict airflow, causing the heat pump to struggle or shut down. Check and replace the filters if they are clogged. Verify that all vents and registers in your home are open and unblocked.
  4. Inspect the Outdoor Unit: Debris, snow, ice, or leaves can obstruct the outdoor unit of your heat pump, affecting its functionality. Gently clean any debris around the unit and ensure there’s adequate clearance for air circulation.
  5. Look for Ice Buildup: In winter, it’s common for heat pumps to develop a layer of frost or ice. While the defrost mode usually handles this, sometimes the buildup can be excessive. If there’s heavy ice accumulation, it could indicate a problem with the unit.
  6. Check for Error Codes: Some modern heat pumps have digital displays that show error codes when something is wrong. Refer to the user manual for any codes displayed and understand what they mean.

If the problem appears to be more complex than a simple reset or cleaning, it’s best to avoid DIY repairs, especially those involving electrical components or refrigerant. Incorrect handling can lead to further damage or safety hazards.

If the above steps don’t resolve the issue, reach out to Novak Heating and Cooling for your heat pump repair in Mt. Vernon, IA.

Common Heat Pump Repairs

Common heat pump repairs often involve issues that affect the efficiency and functionality of the system. Here are some of the most frequently encountered problems and their typical repairs:

Refrigerant Leaks

Heat pumps rely on refrigerant to heat and cool your home. Leaks can cause the system to underperform or stop working altogether. Repairing a refrigerant leak involves locating the leak, sealing it, and refilling the refrigerant to the appropriate level.

Electrical Issues

Problems with the electrical components, such as circuit breakers, fuses, or wiring, can prevent the heat pump from functioning. Electrical repairs should always be handled by a professional due to the risk of shock and the complexity of HVAC systems.

Defrost Issues

In the winter months, the outdoor unit of a heat pump can accumulate frost, which should be melted away periodically by the system’s defrost cycle. If this cycle is malfunctioning, it can lead to the unit freezing over, necessitating repairs to the defrost controls or sensors.

Compressor Problems

The compressor is the heart of the heat pump, circulating refrigerant between the indoor and outdoor units. Issues with the compressor can be costly and complex, often involving repairs or replacements by a skilled technician.

Condenser or Evaporator Coil Issues

Dirty or damaged coils can impede the heat transfer process, reducing the efficiency of the heat pump. Cleaning or repairing these coils is a common repair task.

Capacitor or Contactor Problems

Capacitors and contactors are electrical components that help power the compressor and fans. If they fail, the heat pump may not operate correctly. Replacement of these parts is a common repair.

Can a Heat Pump Be Repaired?

While the majority of heat pump issues are repairable, there are times when replacement is a more viable option. These instances include:

  • The heat pump is 10-15 years old and nearing the end of its lifespan
  • Your heat pump requires frequent repairs
  • The cost of the repair is close to how much you would pay for a new unit

The experts at Novak Heating and Cooling can assess the condition of your heat pump and provide honest advice on whether repair or replacement is the best course of action. If a new installation is required, we offer a range of high-quality heat pumps and even provide attractive specials and rebates to make the process more affordable.

Novak’s Heat Pump Services

In addition to heat pump repair and replacement services, we also offer bi-annual tune-ups and comprehensive maintenance plans designed to prolong the life of your heat pump and prevent costly repairs in the future. 

We also understand that emergencies can occur at any time, which is why we offer 24/7 emergency services for all your heating and air conditioning needs. You can trust us to be there for you, day or night, to resolve any urgent issues with your heat pump.

Schedule Your Heat Pump Repair in Mt. Vernon, IA With Us Today

With nearly 90 years of experience serving Eastern Iowa, Novak Heating and Cooling stands as a testament to quality and reliability. Our prestigious recognition, including the Carrier® President’s Award, is a reflection of our commitment to exceptional service. Contact our team today for heat pump repair in Mt. Vernon, IA.


Having trouble? Novak Heating and Cooling is here to help you with your systems needs. Ask us a question today and we will get back to you soon!